🔒 Privacy & Security

Your Privacy is Our Top Priority

We are committed to protecting your personal information and being transparent about our data practices.

Custom Data Privacy Agreements

We are happy to work with your school's Data Protection Officer to sign a custom agreement or contract to make sure your data is handled in accordance with your school's policies.

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • • Name, email address, and contact information
  • • School affiliation and administrative role
  • • Usage data and preferences within our platform
  • • Communications with our support team

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

  • • Provide and deliver the services you request
  • • Process transactions and send related information
  • • Send technical notices and support messages
  • • Respond to your comments and questions
  • • Monitor and analyze trends and usage

Data Security

Encryption & Protection

All data is encrypted in transit and at rest using industry-standard AES-256 encryption. We use secure HTTPS connections for all communications.

Access Controls

We implement strict access controls and authentication measures. Only authorized personnel have access to your data, and all access is logged and monitored.

Regular Audits

We conduct regular security audits and vulnerability assessments to ensure our systems remain secure and compliant with industry standards.

Compliance Standards

Our infrastructure employs industry-standard security practices and follows established compliance frameworks to protect your data.

Your Privacy Rights

You have the right to access, update, or delete your personal information at any time. You can also:

  • • Request a copy of all data we have about you
  • • Correct any inaccurate or incomplete information
  • • Request deletion of your account and associated data
  • • Opt-out of marketing communications
  • • Export your data in a portable format

Compliance Frameworks

EU-US Privacy Shield

We comply with the EU-US Privacy Shield Framework for the collection, use, and retention of personal information from European Union member countries.

GDPR Compliance

Our practices align with the EU General Data Protection Regulation, ensuring proper consent, data portability, and the right to be forgotten.

COPPA Compliance

We adhere to the Children's Online Privacy Protection Act, with special protections for children under 13 and minimal data collection practices.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.

Last updated: April 2019